🔒 Privacy Policy

Last updated: [Date will be automatically updated]

📋 Information We Collect

Information You Provide

• Name, email address, and contact information
• Billing and shipping addresses
• Payment information (processed securely by our payment processor)
• Account information and preferences
• Communications with customer service

Information Automatically Collected

• IP address and browser information
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

🎯 How We Use Your Information

• Process and fulfill your orders
• Provide customer service and support
• Send order confirmations and shipping updates
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

📧 Marketing Communications

• We may send promotional emails with your consent
• You can unsubscribe at any time using the link in emails
• We do not sell your email address to third parties
• Marketing preferences can be updated in your account

🤝 Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Payment processors, shipping companies, email services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of business

🍪 Cookies and Tracking

• We use cookies to improve website functionality
• Analytics cookies help us understand website usage
• You can control cookies through your browser settings
• Some features may not work properly without cookies

🛡️ Data Security

• We use industry-standard security measures
• Payment information is encrypted and processed securely
• Access to personal information is limited to authorized personnel
• We regularly review and update security practices

⏰ Data Retention

• We retain information as long as necessary for business purposes
• Account information is kept while your account is active
• Order information is retained for legal and tax requirements
• You can request deletion of your personal information

🌍 International Users

• Information may be transferred to and processed in Canada
• We comply with applicable international privacy laws
• Additional protections may apply based on your location

👤 Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict processing of your information
• Data portability
• Object to certain processing

👶 Children's Privacy

• Our services are not intended for children under 13
• We do not knowingly collect information from children
• Parents can contact us to remove child's information

🔄 Policy Updates

• We may update this policy periodically
• Significant changes will be communicated via email or website notice
• Continued use constitutes acceptance of updated policy

📞 Contact Us

For privacy-related questions or requests:

• Review this policy carefully
• Contact us through our contact form
• Include specific details about your request
• We will respond within a reasonable timeframe